Privacy Policy

1. Introduction

Beeledger is operated by Vendaq SpA (“Vendaq”, “we”, “our”, “us”), a company registered in Chile at Pastor Fernandez 17100, Lo Barnechea, Chile.

This Privacy Policy explains what the Beeledger mobile app and our websites collect, why we collect it, who else processes it on our behalf, and what you can ask us to do about it. It covers the Android app, app.beeledger.co and beeledger.co (together, the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

Name and email address
Account credentials (your password is stored only as a salted hash)
Profile photo, if you choose to add one
Preferences you set during onboarding: language, beekeeping experience, hive style
Your team, and your role within it

2.2 Content You Create

Beeledger exists to turn what you say and see in the apiary into records, so the content you create is the heart of the Service:

Voice recordings made during hive inspections, and the transcriptions and structured observations derived from them
Photos and video you capture in the app or import from your device, including the thumbnails and streaming renditions generated from them
Typed notes, tasks, task completion proofs, and the names you give apiaries, hives and queens
Inspection and timeline records, including dates, measurements and categories

2.3 Location

Coordinates you assign to an apiary
Your device location during onboarding, only with your explicit permission, to suggest a location near you
Text you type into the location search box, which is sent to Google Places to return suggestions

Location permission is optional. You can decline it and enter locations by hand.

2.4 Device and Diagnostic Information

Device model, operating system version and app build number
A push notification token, so we can deliver reminders and alerts you have enabled
Your device time zone, so that quiet hours and the daily digest happen at your local wall-clock time
Crash reports and performance diagnostics
Synchronisation logs, kept on your device and sent only when you choose to send them from Settings

2.5 Subscription Information

Your plan, trial status and purchase history

We never receive or store your card details. Payments are handled by the app store or by our payment provider, who act as merchant of record.

2.6 Website Usage

Standard analytics about how visitors use beeledger.co, including IP address, browser type and pages viewed

3. How We Use Your Information

We use the collected information for various purposes:

To provide, maintain, and improve our Service
To process and analyze your hive inspection recordings
To personalize your experience and provide relevant insights
To communicate with you about service updates and support
To process payments and manage your subscription
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and protect our rights

4. Third-Party Service Providers

We use third-party services to run Beeledger. Each one acts as a processor on our behalf, for the purpose listed and no other. We do not sell your information, and we do not transfer it to third parties for their own purposes.

4.1 Processing the content you create in the app

Your voice recordings leave your device so they can be turned into records. Specifically:

Deepgram and AssemblyAI: convert your voice recordings into text, and detect which language you spoke.
Anthropic, xAI and Google (Gemini): read those transcriptions to extract structured observations, categorise them, and infer dates for tasks. Which of the three handles a given step depends on our configuration at the time.
Bunny Stream (bunny.net): stores and streams the video you capture, and generates the playable renditions and thumbnails.
Google Firebase: delivers push notifications to your device and collects crash reports.
Google Places: returns location suggestions for text you type in the location search box.
RevenueCat and our payment provider: record and validate your subscription.
Upstash: queues the processing jobs described above.
Resend: sends account emails such as sign-in links and invitations.

4.2 Running our websites

Google Analytics 4 (Google): measures how visitors use beeledger.co. It sets cookies, including _ga, and only after you consent where your location requires it.
Cloudflare: hosts beeledger.co and its server-side functions, and provides Cloudflare Turnstile, a challenge used on the contact form to block automated spam.
Bunny Stream (bunny.net): hosts and streams the video on beeledger.co.
Resend: sends the emails generated by the contact form.

Our application database, authentication and file storage run on servers we operate ourselves, not on a third-party platform.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our Service
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with a merger, acquisition, or sale of assets
Safety and Protection: To protect the rights, property, or safety of Beeledger, our users, or others

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication mechanisms
Secure data centers and infrastructure

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Opt-out: Opt-out of certain communications and data processing activities

To exercise these rights, please contact us at privacy@beeledger.co.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Audio recordings and associated data are typically retained for the duration of your subscription and may be anonymized for research and improvement purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of the Service after any changes constitutes acceptance of the new Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@beeledger.co General Contact: contact@beeledger.co Company: Vendaq SpA, operating Beeledger Registered address: Pastor Fernandez 17100, Lo Barnechea, Chile